Returns And Refunds Policy
To give you complete peace of mind when shopping with us, we have outlined our Returns & Refunds Policy. We strive to provide the best customer service, and let's face it, sometimes, we may fall short.

Please make sure your delivery address is correct and completed in full before submitting your order. IF your order is returned to our office we will be happy to re-send it. If your order is NOT returned to our office we take no responsibility and we will not be able to re-send it free of charge under any circumstances.

Returns

If a product of ours fails to meet expectations, get in touch with us, w'll be more than happy to make it right. Please see individual policies on the items we carry listed on each product page.

We are happy to assist you with any queries about your order within 2 hours of your park visit entry if one of our products fails to deliver on promises. 

If for any reason any product or services fail to perform the desired result the product or service was intended to do, we will issue a 100 satisfaction refund or credit.

In cases of physical items, the goods may need to be sent back with a tracking service as we will not be responsible for returns lost in shipping. We will let you know how to proceed once you notify us of any issue.

Exchanges
If you would like to exchange your item(s) for different products in our range, please contact us first, within 1 day of receiving your order. Returned goods must be new and unused and still valid. Exchanges are not guaranteed.

Refunds
In the event of a refund, shipping costs are non-refundable. Any refunds will be made back to the original form of payment.

All refunds and or credits are at the sole discretion of Cheap Thrills Attraction Tickets and are not guaranteed, however we will always do our best to make it right.